LEADER 00000nam 2200301 4500
001 AAI1418926
005 20050419111403.5
008 050419s2004 eng d
020 0496236999
035 (UnM)AAI1418926
040 UnM|cUnM
100 1 Pejic, Annette R
245 10 Verbal abuse: A problem for pediatric nurses
300 107 p
500 Source: Masters Abstracts International, Volume: 42-05,
page: 1683
500 Director: Janet Ihlenfeld
502 Thesis (M.S.)--D'Youville College, 2004
520 This descriptive study was designed to investigate the
experience of verbal abuse among a voluntary sample of
pediatric nurses working in six hospitals in Eastern
Ontario. Roy's Adaptation Model was used as the conceptual
framework for this study due to the applicability of man's
adaptation to the environment. The study took place over a
six-week period and a survey method was used to obtain
results. A questionnaire was utilized to ascertain the
incidence, source, level of reporting and reactions, both
personally and professionally, of verbal abuse in this
specific population. The analysis and treatment of data
included frequencies and percentages, mean and standard
deviation, and Spearman Correlation tests. The results
indicated that pediatric nurses were the frequent victims
of verbal abuse. The source of abuse was evenly
distributed between three groups. There was a distinct
lack of reporting of verbal abuse, and feeling that the
incident was not important enough, and the situation was
handled/resolved were the two main reasons identified. The
most frequently perceived personal and professional
reactions to verbal abuse were, an increase in stress
level, decreased job moral, and decreased relaxation/well
being in the job setting
590 School code: 0940
590 DDC
650 4 Health Sciences, Nursing
690 0569
710 20 D'Youville College
773 0 |tMasters Abstracts International|g42-05
856 40 |uhttp://pqdd.sinica.edu.tw/twdaoapp/servlet/
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