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Author Jackson, Mary E. (Mary Ellen), 1949-
Title Assessing ILL/DD services : new cost-effective alternatives / Mary E. Jackson ; with Bruce Kingma and Tom Delaney
Imprint Washington, DC : Association of Research Libraries, c2004
book jacket
 人文社會聯圖  Z713 .J33 2004    AVAILABLE    30910020070565
Descript xiii, 154 p. : ill. ; 28 cm
Note Includes bibliographical references (p. 149-154)
"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations"--P. x
Subject Academic libraries -- Interlibrary loans -- Research
Research libraries -- Interlibrary loans -- Research
Interlibrary loans -- Research
Document delivery -- Research
Alt Author Kingma, Bruce R
Alt Title Assessing interlibrary loan/document delivery services : new cost-effective alternatives
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