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Author Pejic, Annette R
Title Verbal abuse: A problem for pediatric nurses
book jacket
Descript 107 p
Note Source: Masters Abstracts International, Volume: 42-05, page: 1683
Director: Janet Ihlenfeld
Thesis (M.S.)--D'Youville College, 2004
This descriptive study was designed to investigate the experience of verbal abuse among a voluntary sample of pediatric nurses working in six hospitals in Eastern Ontario. Roy's Adaptation Model was used as the conceptual framework for this study due to the applicability of man's adaptation to the environment. The study took place over a six-week period and a survey method was used to obtain results. A questionnaire was utilized to ascertain the incidence, source, level of reporting and reactions, both personally and professionally, of verbal abuse in this specific population. The analysis and treatment of data included frequencies and percentages, mean and standard deviation, and Spearman Correlation tests. The results indicated that pediatric nurses were the frequent victims of verbal abuse. The source of abuse was evenly distributed between three groups. There was a distinct lack of reporting of verbal abuse, and feeling that the incident was not important enough, and the situation was handled/resolved were the two main reasons identified. The most frequently perceived personal and professional reactions to verbal abuse were, an increase in stress level, decreased job moral, and decreased relaxation/well being in the job setting
School code: 0940
Host Item Masters Abstracts International 42-05
Subject Health Sciences, Nursing
Alt Author D'Youville College
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