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作者 DeHart-Davis, Leisha, author
書名 Creating effective rules in public sector organizations / Leisha Dehart-Davis
出版項 Washington, DC : Georgetown University Press, 2017
國際標準書號 9781626164468 (hbk : alk. paper)
9781626164475 (pbk : alk. paper)
9781626164482 (ebk)
book jacket
館藏地 索書號 處理狀態 OPAC 訊息 條碼
 人文社會聯圖  HD58.7 .D44 2017    在架上    30610020589529
說明 xii, 177 pages : illustrations ; 24 cm
text rdacontent
unmediated rdamedia
volume rdacarrier
系列 Public management and change series
Public management and change
附註 Includes bibliographical references (pages 149-169) and index
The organizational perspective on rules -- The individual perspective on rules -- The behavioral perspective on rules -- The organizational rules framework and non-union employee grievance policy -- Green tape : creating effective organizational rules -- Conclusion -- Appendix : local government workplaces study design
"Rules in public sector organizations are both indispensable and disliked. Rules direct an array of critical tasks such as managing employees, controlling public finances, and structuring interactions with citizens. Yet scholars and practitioners alike tend to focus on the consequences of bad rules, such as inefficiency, rigidity, or unintended consequences. This focus on bad rules overlooks the need to craft the right rules. This book provides a comprehensive portrait of rules in public organizations, and it explains the characteristics of beneficial rules that help public organizations function effectively, what the author calls "green-tape." Drawing on a decade of original research and interdisciplinary scholarship, DeHart-Davis builds a framework of three perspectives. The organizational perspective, which sees rules as a tool for achieving managerial goals and organizational functions; the individual perspective, which examines how rule design and implementation impact employees; and the behavioral perspective, which explores human responses to the intersection of the first two perspectives. The author uses this framework to analyze a local-government case study of non-union employee grievance policy. The book concludes with summarizing key findings for practitioners as well as suggesting directions for future research"-- Provided by publisher
鏈接 Online version: DeHart-Davis, Leisha, author. Creating effective rules in public sector organizations Washington, DC : Georgetown University Press, 2017 9781626164482 (DLC) 2016057543
主題 Organizational behavior -- Management
Employee rules
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