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作者 Stephenson, Cayla A
書名 Multitasking & communication in the organization
國際標準書號 9781303707889
book jacket
說明 52 p
附註 Source: Masters Abstracts International, Volume: 52-04
Adviser: Nobuya Inagaki
Thesis (M.A.)--Gonzaga University, 2013
Because communication is an intricate part of how an organization works, and because organizations and employees alike are stressing the importance of multitasking on the job, studying the interaction of communication and multitasking is increasingly important. Studies relating to multitasking have revealed primarily negative impacts: doubling task completion time, overstimulating our brains to the point of dysfunction, generally diminishing our productivity, and extinguishing our stimuli filters and damaging our memories. Other studies show that we can use multitasking in a positive way by utilizing task trainings and practicing focused task completion. The study here completed two focus groups with 12 participants employed in a single department at an organization. The focus-group questions sought to gather data about the influence of multitasking on workplace productivity and the role multitasking plays in the employees' daily work, primarily by addressing the relationship between multitasking and communication methods at the organization. Results of this study included the development of several new communication tools between employees and managers. Participants believed that communications from management and the organization are not keeping up with the electronic era. Participants strongly believed that the organization is enforcing multitasking as a way of life but not offering them the means to cope with or properly utilize multitasking
Keywords: multitask(ing), organization, communication, Encoding-Variability Theory, Social Identity Theory
School code: 0736
Host Item Masters Abstracts International 52-04(E)
主題 Speech Communication
Sociology, Organizational
Alt Author Gonzaga University. Communication and Leadership
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