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作者 Lientz, Bennet P
書名 Breakthrough IT change management [electronic resource] : how to get enduring change results / Bennet P. Lientz, Kathryn P. Rea
出版項 Amsterdam ; Boston : Elsevier Butterworth-Heinemann, c2004
國際標準書號 9780080500287 (electronic bk.)
0080500285 (electronic bk.)
book jacket
說明 1 online resource (xxiv, 311 p.) : ill
附註 Includes bibliographical references and index
Description based on print version record
Dynamics of Change and Work; Resistance to Change and Politics; Develop Your Change Goals and Strategy; Select Your Change Management Approach; Determine Activities for Change; Collect Information on Today's Work; Define Your Long-Term Solution and Quick Hits; Develop Your Change Implementation Strategy; Plan Ahead for Change; Get Quick Hit Results; Measure Results and Generate Enthusiasm and Support; Carry Out Major Change; Build Momentum for Further Change; Prevent Reversion and Fallback; Implement New Technology and Systems; Achieve Success in E-Business
This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works. Readers will develop a change management strategy that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion. The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government. * This method has been used successfully in over 70 organizations in over 20 countries. * Commonsense and jargon-free approach focuses on the realities of implementing change in real world * Most of the book deals with getting the change established, measurement, and practical ways to sustain the change long-term
鏈接 Print version: Lientz, Bennet P. Breakthrough IT change management. Amsterdam ; Boston : Elsevier Butterworth-Heinemann, c2004 9780750676861 (DLC) 2003066548 (OCoLC)53186665
主題 Organizational change -- Management
Information technology -- Management
Changement organisationnel
Technologie de l'information
Electronic books. local
Organizational change --Management. Information technology --Management
Alt Author Rea, Kathryn P
ScienceDirect (Online service)
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