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作者 Collins, Daniel., author
書名 Quality management in a lean health care environment / Daniel Collins and Melissa Mannon
出版項 New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015
國際標準書號 9781606499795 e-book
9781606499788 paperback
book jacket
版本 First edition
說明 1 online resource (xv, 111 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
系列 Health care management collection, 2333-861X
Health care management collection. 2333-861X
附註 Includes bibliographical references (page [107]) and index
1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index
Access restricted to authorized users and institutions
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality
Title from PDF title page (viewed on July 24, 2015)
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
鏈接 Print version: 9781606499788
主題 Medical care -- Quality control
Lean manufacturing
Health Care Sector
Quality Control
lean health care
quality improvement
quality management
Electronic books
Alt Author Mannon, Melissa., author
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