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作者 Lawson, Raef
書名 Scorecard Best Practices : Design, Implementation, and Evaluation
出版項 Hoboken : John Wiley & Sons, Incorporated, 2007
©2008
國際標準書號 9780470223734 (electronic bk.)
9780470129463
book jacket
版本 1st ed
說明 1 online resource (194 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
附註 Intro -- SCORECARD BEST PRACTICES -- Contents -- Foreword -- CHARLES HORNGREN'S REFLECTIONS -- Acknowledgments -- Chapter 1: Introduction -- SHAPS STUDY OVERVIEW -- STUDY ANALYSIS GROUPS -- CONTENTS OF THIS BOOK -- NOTES -- Chapter 2: Scorecard Systems Overview -- WHAT IS A SCORECARD SYSTEM? -- ATTRIBUTES OF SCORECARD SYSTEMS -- REASONS FOR IMPLEMENTING (OPERATIONAL VERSUS STRATEGIC) -- IMPETUS FOR A SCORECARD SYSTEM INITIATIVE -- BENEFITS OF A SCORECARD SYSTEM -- BEST PRACTICE ORGANIZATION BENEFITS -- ACHIEVING SIGNIFICANT BENEFITS: INTERNATIONAL RESULTS -- USE OF SCORECARD SYSTEMS BY DEMOGRAPHIC SEGMENT, SIZE, AND INDUSTRY -- WHAT'S NEXT? -- NOTES -- Chapter 3: Establishing Motivation -- BACKGROUND -- IMPETUS FOR IMPLEMENTATION -- USE OF TARGETS -- LINKING PERFORMANCE MEASURES TO COMPENSATION AND REWARDS -- ALIGNING MEASURES AND EMPLOYEES TO ORGANIZATIONAL GOALS -- ADVERTISING SUCCESS -- MEASURES USED -- SOFTWARE FEATURES MADE AVAILABLE -- COMMUNICATING APPROPRIATE REASONS FOR SCORECARD IMPLEMENTATION -- SUMMARY -- NOTES -- Chapter 4: Enabling a Supportive Organizational Environment -- BACKGROUND -- HAVE BUY-IN FROM TOP LEVEL MANAGEMENT -- ARTICULATE AND COMMUNICATE THE ORGANIZATIONAL STRATEGY -- DEFINE AND COMMUNICATE THE REASONS FOR AND BENEFITS OF IMPLEMENTING A SCORECARD SYSTEM -- ALIGN HUMAN CAPITAL TO THE STRATEGY -- HAVE A STRATEGY CHAMPION TO MAINTAIN THE VISIBILITY REQUIRED TO BE SUCCESSFUL -- HAVE EMPLOYEES THAT ACCEPT AND USE THE SYSTEM -- USE A FEEDBACK LOOP TO UNDERSTAND PROGRESS AND MAKE CHANGES WHERE REQUIRED -- SUITABLE AUTOMATION -- AN EVENTUAL LINK TO COMPENSATION AND REWARD SYSTEMS -- USE CONSULTANTS APPROPRIATELY -- PROVIDE ADEQUATE TIME TO IMPLEMENT AND REALIZE BENEFITS -- HAVE A SYSTEM THAT IS PERVASIVE, BUT IMPLEMENTED IN PHASES -- SUMMARY -- NOTES -- Chapter 5: Design of a Scorecard System I: The Organizing Framework
ORGANIZING FRAMEWORK -- WHAT IS AN ORGANIZING FRAMEWORK AND WHY DO WE NEED ONE? -- POPULAR FRAMEWORKS -- FRAMEWORKS TYPICALLY CHOSEN -- INDUSTRY EXAMPLE -- CAN AN ORGANIZATION HAVE MULTIPLE FRAMEWORKS? -- MULTIPLE FRAMEWORKS OR MANAGEMENT INITIATIVES? -- SUMMARY -- NOTES -- Chapter 6: Design of a Scorecard System II: Other Issues -- BACKGROUND -- TIES BETWEEN MEASURES AND ORGANIZATIONAL STRATEGY -- LINKING COMPENSATION WITH PERFORMANCE -- A PERVASIVE SCORECARD SYSTEM -- TRACKING THE ''RIGHT'' MEASURES -- DOES YOUR COSTING SYSTEM SUPPORT YOUR SCORECARD SYSTEM? -- SELF-EVALUATION QUESTIONNAIRE -- SUMMARY -- NOTES -- Chapter 7: Implementation Strategies -- COMMUNICATING SCORECARD CONCEPTS -- SELLING THE SCORECARD -- ORGANIZATION LEVELS -- APPROACHES TO IMPLEMENTATION -- IMPACT OF IMPLEMENTATION APPROACH -- INDUSTRY DIFFERENCES -- FRAMEWORK AND LEVELS OF IMPLEMENTATION -- PLANS FOR FUTURE ROLLOUT -- UPDATING SCORECARDS -- SUMMARY -- NOTES -- Chapter 8: Implementation Issues -- IMPLEMENTATION TIME FRAME AND DEADLINE -- IMPLEMENTATION TIME FRAME AND REASON FOR SCORECARD SYSTEM DEPLOYMENT -- IMPLEMENTATION TIME FRAME AND THE APPROACH -- EFFECT OF RATIONALE ON IMPLEMENTATION -- NUMBER OF MEASURES -- TIME TO IMPLEMENT SCORECARD SOFTWARE -- USE OF EXTERNAL CONSULTANTS -- CONSULTANTS AND SCORECARD AUTOMATION -- ORGANIZATIONAL BUY-IN -- SCORECARD AND OTHER PERFORMANCE/COST MANAGEMENT TOOLS -- SUMMARY -- NOTES -- Chapter 9: Scorecard Automation -- NEED FOR AUTOMATION -- EXTENT OF DATA AND REPORT AUTOMATION -- SOFTWARE OPTIONS -- SOFTWARE DEPLOYMENT -- REPORTING RESULTS -- SYSTEM FUNCTIONALITY AND FEATURES -- SYSTEM FLEXIBILITY -- DATA ACCESSIBILITY -- SUMMARY -- Chapter 10: Best Practice Considerations Checklist -- BEST PRACTICE CONSIDERATIONS CHECKLIST -- Case Studies -- SUZANO PETROQUIMICA -- FIRST NATIONAL BANK: BANKING OPERATIONS -- CITY OF BOSTON
HOSPITALITY SERVICES COMPANY -- FUJITSU SERVICES OY -- FINANCIAL SERVICES COMPANY -- ENTERTAINMENT SUBSCRIPTION COMPANY -- PFIZER -- NOTES -- Glossary of Terms -- Index
Scorecard Best Practices: Design, Implementation, and Evaluation expertly shows you how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. It is the one-stop resource you will turn to for the latest tools and know-how to implement corrective changes. Whether you are a CEO, CFO, CIO, vice president, or department manager, Scorecard Best Practices is the book you will keep at your fingertips to get your company running at maximum performance
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
鏈接 Print version: Lawson, Raef Scorecard Best Practices : Design, Implementation, and Evaluation Hoboken : John Wiley & Sons, Incorporated,c2007 9780470129463
主題 Strategic planning.;Strategic planning -- Case studies.;Organizational effectiveness.;Industrial productivity -- Measurement.;Organizational effectiveness -- Evaluation
Electronic books
Alt Author Desroches, Denis
Hatch, Toby
Hatch, Toby
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