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作者 Sower, Victor E
書名 Insightful quality [electronic resource] : beyond continuous improvement / Victor Sower and Frank Fair
出版項 [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012
國際標準書號 9781606492918 (electronic bk.)
9781606492901 (pbk.)
國際標準號碼 10.4128/9781606492918 doi
book jacket
版本 1st ed
說明 1 electronic text (xviii, 121 p.) : digital file
系列 Supply and operations management collection, 2156-8200
2012 digital library
Supply and operations management collection. 2156-8200
附註 Part of: 2012 digital library
Includes bibliographical references (p. 107-117) and index
List of tables -- List of figures -- List of examples -- Abbreviations and acronyms -- Acknowledgments -- 1. Introduction -- 2. Why continuous incremental improvement is not sufficient for organizational success -- 3. Insight -- 4. The insightful organization -- 5. Insightful ways of thinking for managers -- 6. Insightful use of existing tools -- Notes -- References -- Index
Access restricted to authorized users and institutions
Warren Bennis said that management is about doing things right while leadership is about doing the right things. Of course organizations need both good management and good leadership--they need to do the right things right, but Bennis contended that modern organizations are often under-led and over-managed. It is organizational leadership that is essential to attaining and maintaining market leadership over time, and accomplishing this cannot be done with simple solutions or silver bullets. Continuous improvement--optimizing processes, reducing costs, eliminating defects--is about doing things right and is vital to an organization's success. But incremental improvement alone will not assure the long-term success of the organization. Being the low-cost producer of the world's best 1960s era slide rule will not enable a company to compete in today's electronic calculator, tablet computer, and PC world. The world's best floppy disk cannot compete with today's low end USB flash drives--and new ferroelectric material-based memory devices currently under development promise to render flash drive technology obsolete. Today's consumers are not interested in purchasing slide rules and floppy disks even if they are inexpensive and 100% defect-free. Those are products of an obsolete paradigm, and in many cases the companies that produced them are no longer in existence
Also available in print
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
Mode of access: World Wide Web
System requirements: Adobe Acrobat reader
Title from PDF t.p. (viewed on May 31, 2012)
鏈接 Print version: 9781606492901
主題 Organizational change
Leadership
Strategic planning
Insight
strategic quality management
breakthrough improvement
paradigm shift
continuous improvement
Plato
innovation
creativity
quality
technological forecasting
environmental scanning
benchmarking
house of quality
change management
Electronic books
Alt Author Fair, Frank
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