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作者 Pepitone, James S., 1947-
書名 Human performance consulting [electronic resource] : transforming human potential into productive business performance / James S. Pepitone
出版項 Houston, Tex. : Gulf Pub., c2000
國際標準書號 9780877193524 (electronic bk.)
0877193525 (electronic bk.)
9780080508344 (electronic bk.)
0080508340 (electronic bk.)
book jacket
說明 1 online resource (xxii, 418 p.) : ill
系列 Improving human performance series
Improving human performance series
附註 Includes bibliographical references and index
Front Cover; Human Performance Consulting; Copyright Page; Contents; Preface; Special Note to Managers; Acknowledgments; Introduction; Part I New Opportunities Within Organizations; Chapter 1 The Industrial Roots of Performance Improvement; Chapter 2 Developments in Organization Science; Chapter 3 Knowledge Workers as the Means of Production; Chapter 4 Managing to Increase Productivity; Chapter 5 Creating Financial Value; Part II Improving Human Performance; Chapter 6 New Perspective on Human Performance; Chapter 7 Natural Order in Enterprise Systems; Chapter 8 Need for a New Approach
New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value
Description based on print version record
鏈接 Print version: Pepitone, James S., 1947- Human performance consulting. Houston, Tex. : Gulf Pub., c2000 9780877193524 (DLC) 00037612 (OCoLC)43798440
主題 Organizational effectiveness
Organizational change
TECHNOLOGY & ENGINEERING -- Industrial Technology. bisacsh
TECHNOLOGY & ENGINEERING -- Industrial Engineering. bisacsh
BUSINESS & ECONOMICS -- Production & Operations Management. bisacsh
Organisatieadvisering. gtt
Personeelsmanagement. gtt
Arbeidsprestaties. gtt
Electronic books
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