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作者 Townend, Anni
書名 Assertiveness and diversity [electronic resource] / Anni Townend
出版項 Basingstoke ; New York : Palgrave Macmillan, 2007
國際標準書號 9780230582019 (electronic bk.)
023058201X (electronic bk.)
1403993440 (hbk.)
9781403993441 (hbk.)
128236975X
9781282369757
國際標準號碼 10.1057/9780230582019 doi
book jacket
說明 1 online resource (xviii, 270 p.) : ill
附註 Includes bibliographical references and index
Part I: Overview -- Part II: What is assertiveness? -- Philosophy of assertiveness -- Positive self-assertion -- Assertive communication -- Assertive relationships -- Managing conflict -- Dealing with bullying -- Part III: Working with personality differences -- Models for working with personality differences -- Using the MBTI -- Using FIRO-B -- Belbin team roles -- The learning cycle and learning styles -- Part IV: Multicultural differences, differences of sexual orientation, and gender difference -- Multicultural differences -- Differences in sexual orientation -- Gender difference -- Working with multicultural differences -- Part V: Assertiveness and diversity in organizations -- Making the business case for diversity -- Meeting the work-life balance needs of employees -- Corporate ombuds -- Workplace counseling -- The power of assertive relationships -- 360 review feedback -- Assertive leadership -- Coaching -- Promoting happiness at work
The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do
Description based on print version record
鏈接 Print version: Townend, Anni. Assertiveness and diversity. Basingstoke ; New York : Palgrave Macmillan, 2007 9781403993441 (OCoLC)85691517
主題 Assertiveness (Psychology)
Organizational behavior
FAMILY & RELATIONSHIPS -- Interpersonal Relations. bisacsh
PSYCHOLOGY -- Interpersonal Relations. bisacsh
Assertiviteit. gtt
Leiderschap. gtt
Diversiteit. gtt
Electronic books
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