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書名 Information systems and new applications in the service sector [electronic resource] : models and methods / John Wang, editor
出版項 Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2011
國際標準書號 9781609601409 (ebook)
9781609601386 (hardcover)
book jacket
說明 xxviii, 413 p. : ill. ; 29 cm
附註 Includes bibliographical references
"This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher
Mode of access: World Wide Web
鏈接 (Original) (DLC)2010047354
Print version: 1609601386 9781609601386 (DLC) 2010047354
主題 Service industries -- Information technology
Service industries -- Technological innovations
Web 2.0
Web services
Business services
Creative problem solving
Logistics network configuration
Matching supply with demand
Multiple-objective decision making
Optimization of service systems
Performance measures and quality control
Public service management
Revenue and risk management
Self-service systems
Supplier relationship management
Web services
Alt Author Wang, John, 1955-
IGI Global
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