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作者 Sahay, Amar., author
書名 Managing and improving quality : integrating quality, statistical methods and process control / Amar Sahay
出版項 New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016
國際標準書號 9781631573422 e-book
9781631573415 paperback
book jacket
版本 First edition
說明 1 online resource (xii, 288 pages)
text rdacontent
computer rdamedia
online resource rdacarrier
系列 Supply and operations management collection, 2156-8200
Supply and operations management collection. 2156-8200
附註 Includes bibliographical references (page [281]) and index
1. Introduction to quality -- 2. Quality programs in use today: Lean Six Sigma and total quality management -- 3. Statistical methods used in quality -- 4. Making inferences about process quality -- 5. Process variation, how it affects product quality -- 6. Control charts: fundamentals and concepts -- 7. Control charts for variables -- 8. Control charts for attributes -- 9. Process capability analysis -- 10. Summary, applications, and computer implementation -- Appendix A. Standard normal distribution table -- Appendix B. Partial t-distribution table -- Appendix C. Table of control chart constants -- Bibliography -- Index
Access restricted to authorized users and institutions
Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs--Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality--Statistical Process Control (SPC)--a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC--control charts--used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers
Title from PDF title page (viewed on December 26, 2015)
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
鏈接 Print version: 9781631573415
主題 Quality of products
Quality control
capability analysis
common cause of variation
control charts
control charts for attributes
control charts for variables
control limits
cost of quality
lean six sigma
pattern analysis
process spread
process variation
rational subgroup
run charts
Six Sigma
special causes of variation
specification limits
statistical process control
three-sigma limits
total quality management (TQM)
x- chart
Electronic books
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