Author Watkins, Ryan
Title Guide to Assessing Needs : Essential Tools for Collecting Information, Making Decisions, and Achieving Development Results
Imprint Herndon : World Bank Publications, 2012
©2012
book jacket
Descript 1 online resource (320 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series World Bank Training Series
World Bank Training Series
Note Cover -- Contents -- Preface. Our Value Proposition -- Acknowledgments -- About the Authors -- Introduction -- What Is This Book About? -- Who Can Benefit from This Book? -- Why Should I Care about Needs Assessments? -- How Will This Book Help Me Collect Information? -- How Will This Book Help Me Make Decisions? -- How Will This Book Help Me Accomplish Results? -- Why Does This Book Focus on Tools, Techniques, Guides, and Checklists? -- Section 1. Needs Assessment: Frequently Asked Questions -- Introduction -- Mind the Gaps -- Why Call It Needs Assessment? -- What Is a Needs Assessment? -- Then, What Is a Need? -- What Is Meant by Improving Performance? -- What Are the Benefits of a Needs Assessment? -- Aren't We Already Doing This? -- When Should We Conduct a Needs Assessment? -- Are Needs Assessments Just for Reacting to Problems? -- Aren't Needs Assessments Too Rigid? -- How Does a Needs Assessment Relate to Other Tools You Are Already Using? -- Isn't an Evaluation the Same Thing? -- Don't We Already Know What Works? -- Can't You Just Send Out a Survey Asking People What They Want? -- Section Summary -- Section 2. Needs Assessment: Steps to Success -- Introduction -- How Do You Determine the Scope of Your Needs Assessment? -- Where Do You Begin? -- How Do You Conduct a Basic Needs Assessment? -- How Do You Conduct a Larger-Scale Needs Assessment? -- Who Should Be Involved in a Needs Assessment? -- How Long Will a Needs Assessment Take? -- How Do You Manage a Needs Assessment? -- Where Does a Project's Logic Model Fit In? -- What Types of Data Should You Collect? -- Which Tools and Techniques from This Book Should You Use? -- When Do You Have Enough Information? -- How Do You Use the Information You Collected to Make Decisions? -- What Activities Should You Consider as Solutions? -- How Do You Decide Which Activities to Implement?
How Do You Know When You Are Done with Your Needs Assessment? -- What Should Go in a Needs Assessment Report and Presentation? -- Section 3. Needs Assessment: Tools and Techniques -- Introduction -- Part 3A. Data Collection Tools and Techniques -- Document or Data Review -- Guided Expert Reviews -- Management of Focus Groups -- Interviews -- Dual-Response Surveys -- SWOT+ -- World Café™ (with "Speed Dating" Variation) -- Delphi Technique -- Performance Observations -- Task Analysis (Hierarchical or Sequential, If-Then, and Model-Based) -- Cognitive Task Analysis -- Part 3B. Decision-Making Tools and Techniques -- Nominal Group Technique (A Group Consensus-Building and Ranking Technique) -- Multicriteria Analysis -- Tabletop Analysis -- Pair-Wise Comparison -- 2 × 2 Matrix Decision Aids -- Fishbone Diagrams -- Scenarios -- Root Cause Analysis -- Fault Tree Analysis -- Concept Mapping -- Future Wheel -- Performance Pyramid -- Appendix A. Management and Implementation Guides and Checklists -- A.1. Implementation Plan for a Needs Assessment -- A.2. Detailed Checklist for Needs Assessment Management Activities -- A.3. A Six-Week Needs Assessment Implementation Guide -- A.4. Tools and Techniques to Consider -- A.5. Guide to Selecting Tools and Techniques (Applied Multicriteria Analysis) -- A.6. Three-Phase Needs Assessment Process with Additional Details -- Abbreviations -- References and Recommended Readings -- Index -- Boxes -- I.1 Two Approaches to a Decision -- I.2 Information-Gathering Tools in Part 3.A -- I.3 Decision-Making Tools in Part 3.B -- 1.1 Activities, Not Needs -- 1.2 Needs (Example 1) -- 1.3 Needs (Example 2) -- 1.4 Example of a Systemic Perspective -- 1.5 From A to Z: An Example (Part 1) -- 1.6 Gaining Flexibility -- 1.7 From A to Z: An Example (Part 2) -- 2.1 Tasks in a Needs Assessment -- 2.2 Information-Gathering Tools in Part 3.A
2.3 Decision-Making Tools in Part 3.B -- 2.4 Finding Options: An Example -- 2.5 Continuing Role: An Example -- 3A.1 Source Samples -- 3A.2 Sample Uses of Focus Groups -- 3A.3 Sample Uses of Performance Observations -- 3B.1 Sample Uses of Root Cause Analysis -- Figures -- I.1 General Performance Improvement Framework -- I.2 Needs Assessment within a Performance Improvement Framework -- 1.1 Relating Needs to Discrepancies between What Is (Current Results) and What Should Be (Desired Results) -- 1.2 Needs Assessment Cycles -- 2.1 Needs Assessment Phases and Basic Steps -- 2.2 Logic Models for Planning, Monitoring, and Evaluating -- 2.3 Logic Models as a Needs Assessment Framework -- 3A.1 Expanded Versions of the SWOT Matrix (SWOT+) -- 3A.2 Example of a Hierarchical Task Analysis Graphic -- 3A.3 Example of an If-Then Task Analysis Graphic -- 3A.4 Example of a Model-Based Task Analysis Graphic -- 3B.1 A Basic Fishbone Diagram -- 3B.2 An Annotated Fishbone Diagram -- 3B.3 Example of a Basic Fault Tree Analysis -- 3B.4 Example of a Basic Concept Map to Illustrate Relationships -- 3B.5 Example of a Basic Concept Map with Clusters Overlaid on Individual Statements -- 3B.6 Sample Future Wheel -- 3B.7 Wedman's Performance Pyramid -- Tables -- 1.1 Sample Paths That Lead to a Needs Assessment -- 2.1 Three Scopes for Needs Assessments -- 2.2 Sample Partners in a Needs Assessment for Regional Planning -- 2.3 Examples of Data-Collection Tools and Techniques for Each Data Type -- 2.4 Typology of Needs -- 2.5 Typical Contents of a Needs Assessment Report and Presentation -- 3A.1 Examples of Different Rating Scales -- 3A.2 Example of a Completed Survey -- 3A.3 Example of an Analysis of the Completed Survey -- 3A.4 Traditional SWOT Matrix -- 3B.1 Multicriteria Analysis Table Example -- 3B.2 Multicriteria Analysis Table Example (with Weighted Criteria)
3B.3 Sample of a Completed Pair-Wise Comparison Table -- 3B.4 Differing Perspectives Example A: Prioritizing Needs (Youth Employment) -- 3B.5 Differing Perspectives Example B: Comparing Potential Solutions (Organizational Performance) -- 3B.6 Rewards vs. Risks Example C: Addressing Needs (Project Completion Delays) -- 3B.7 Rewards vs. Risks Example D: Implementing Solutions (Employee Mentoring) -- 3B.8 Root Cause Summary Table -- A.5.1 Tools and Techniques Selection Rating -- A.5.2 Example of the Tools and Techniques Selection Rating
The earliest decisions that lead to development projects are among the most critical in determining long-term success. This phase of project development transforms exciting ideas into project proposals, setting the stage for a variety of actions that will eventually lead (if all goes well) to desirable results. From deciding to propose a sanitation project in South Asia to selecting approaches that strengthen school management in South America, these decisions are the starting place of development. This book is your guide to having assessing needs and then making essential decisions about what to do next. Needs assessments support this early phase of project development with proven approaches for gathering information and making justifiable decisions. Filled with practical strategies, tools, and guides, you will find that this book covers both large-scale formal needs assessments, as well as less-formal assessments that guide daily decisions. Included in the book is a blend of rigorous methods and realistic tools that can help you make informed and reasoned decisions. Use the tools featured in the book to conduct focus groups, develop surveys, prioritize needs, and lead group decision-making; developing a comprehensive, yet realistic, approach to identifying needs and selecting among alternative ways forward
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
Link Print version: Watkins, Ryan Guide to Assessing Needs : Essential Tools for Collecting Information, Making Decisions, and Achieving Development Results Herndon : World Bank Publications,c2012 9780821388686
Subject Economic development projects -- Evaluation.;Economic development projects -- Planning.;Organizational effectiveness -- Evaluation.;Employees -- Training of -- Evaluation
Electronic books
Alt Author West Meiers, Maurya
Visser, Yusra