Author Dempster, Barrie
Title Asterisk 1.6 : Build Feature-Rich Telephony Systems with Asterisk
Imprint Olton : Packt Publishing, Limited, 2009
©2009
book jacket
Edition 1st ed
Descript 1 online resource (267 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Intro -- Asterisk 1.6 -- Table of Contents -- Asterisk 1.6 -- Credits -- About the Authors -- About the Reviewer -- Preface -- What this book covers -- What you need for this book -- Who this book is for -- Conventions -- Reader feedback -- Customer support -- Downloading the example code for the book -- Errata -- Piracy -- Questions -- 1. Introduction to Asterisk -- What is Asterisk? -- What's new in Asterisk 1.4? -- What's new in Asterisk 1.6? -- Asterisk is a PBX -- Extension-to-Extension calls -- Line trunking -- Telco features -- Advanced Call Distribution -- Call Detail Records -- Call recording -- Call parking -- Call barging -- Asterisk is an IVR system -- Asterisk is a call center system -- Asterisk is a voicemail system -- Asterisk is a Voice over IP (VoIP) system -- Asterisk 1-2-3 -- Asterisk scalability -- Asterisk does not run on Windows -- Is Asterisk a good fit for me? -- Trade-offs -- Flexibility versus ease of use -- Graphical versus configuration file management -- Calculating total cost of ownership -- Return on Investment -- Summary -- 2. Making a Plan for Deployment -- The Public Switched Telephony Network (PSTN) -- Connection methods -- Plain Old Telephone Service (POTS) line -- Integrated Services Digital Network (ISDN) -- T1 or E1 -- Voice over IP connections -- Determining our needs -- Terminal equipment -- Types of terminal devices -- Hard phones -- H.323 -- SIP -- IAX -- Soft phones -- Analog adapters -- Another PBX -- Choosing a device -- Features, features, and more features... -- Requirement elicitation -- Requirement prioritization -- Requirement documentation -- Phone testing -- Determining true cost -- Compatibility with Asterisk -- Sound quality analysis -- Usability issues -- Recording decisions -- How much hardware do I need? -- Choosing the extension length -- Preparing a test environment -- Summary
3. Installing Asterisk -- Preparing to install Asterisk -- Obtaining the source files -- Installing DAHDI -- Installing LibPRI (optional) -- Installing Asterisk -- Getting to know Asterisk -- Summary -- 4. Configuring Asterisk -- DAHDI interfaces -- system.conf -- Lines -- Terminals -- chan_dahdi.conf -- Lines -- Terminals -- SIP interfaces -- IAX interfaces -- Voicemail -- Music on hold -- Queues -- Conference rooms -- Summary -- 5. Creating a Dialplan -- Creating a context -- Creating an extension -- Creating outgoing extensions -- Advanced Call Distribution -- Call queues -- Call parking -- Direct Inward Dialing (DID) -- Automated attendants -- System services -- Summary -- 6. Quality Assurance -- Call Detail Records -- Flat-file CDR logging -- Database CDR logging -- Monitoring calls -- Recording calls -- Legal concerns -- Summary -- 7. Making Asterisk Easy to Manage -- Trixbox -- CentOS -- Trixbox preparation and installation -- What is FreePBX? -- FreePBX preparation and installation -- FreePBX System Status Dashboard -- Tools -- Setup -- Trixbox maintenance section -- Reports -- Asterisk Recording Interface -- Flash Operator Panel (FOP) -- Flash operator configuration files -- Web MeetMe -- Setting up and accessing Web MeetMe through Trixbox -- Flexibility when needed -- A simple one-to-one PBX -- Extensions -- Trunks -- Routes -- Summary -- 8. What is asterCRM? -- Installing asterCRM -- Automatic installation -- Manual installation -- Introducing asterCRM -- Import -- Statistic -- Extension -- Customer -- Dialer -- System -- Survey -- Summary -- 9. Case Studies -- Small office/home office -- The scenario -- The discussion -- The configuration -- system.conf -- chan_dahdi.conf -- musiconhold.conf -- voicemail.conf -- modules.conf -- extensions.conf -- Conclusions -- Small business -- The scenario -- The discussion -- The configuration
system.conf -- chan_dahdi.conf -- musiconhold.conf -- agents.conf -- queues.conf -- sip.conf -- meetme.conf -- voicemail.conf -- extensions.conf -- Conclusions -- Hosted PBX -- The scenario -- The discussion -- The configuration -- system.conf -- chan_dahdi.conf -- musiconhold.conf -- sip.conf -- voicemail.conf -- extensions.conf -- Conclusions -- Summary -- 10. Maintenance and Security -- Backup and system maintenance -- Backing up configurations -- Backing up voice data -- Backing up log files -- Backup scripts -- Time synchronization -- Adding it all to cron -- Back up Asterisk with FreePBX -- Back up Asterisk with Trixbox -- Rebuilding and restoring the Asterisk server -- Disaster Recovery Plan (DRP) -- Asterisk server security -- Internal access control -- Host security hardening for Asterisk -- Integrity checker -- Rootkit detection -- Automated hardening -- Role Based Access Control (RBAC) -- Network security for Asterisk -- Firewalling the Asterisk protocols -- SIP (Session Initiation Protocol) -- H.323 -- IAX -- The Real-Time Transport Protocol (RTP) -- Controlling administration of Asterisk -- Asterisk scalability -- Load balancing with DNS -- Support channels for Asterisk -- Mailing lists -- Forums -- Internet Relay Chat (IRC) -- Web sites -- Digium -- Summary -- Index
Build feature-rich telephony systems with Asterisk
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
Link Print version: Dempster, Barrie Asterisk 1.6 : Build Feature-Rich Telephony Systems with Asterisk Olton : Packt Publishing, Limited,c2009 9781847198624
Subject Internet telephony
Electronic books
Alt Author Gomillion, David
Merel, David