LEADER 00000cam  2200601 i 4500 
001    1240773005 
003    OCoLC 
005    20220516021807.0 
008    210309t20212021enka     b    001 0 eng d 
020    9780745342160|q(hardback) 
020    0745342167|q(hardback) 
020    9780745342177|q(paperback) 
020    0745342175|q(paperback) 
020    |z9781786808646|q(PDF) 
020    |z9781786808653|q(EPUB) 
035    (OCoLC)1240773005|z(OCoLC)1240773062 
040    YDX|beng|erda|cYDX|dBDX|dUKMGB|dOCLCO|dOCLCF|dFIE|dUSD
       |dOCLCQ|dWAU|dOCLCO|dAS 
050  4 HF5549.5.E37|bD35 2021 
082 04 331.2598|223 
100 1  Delfanti, Alessandro,|eauthor 
245 14 The warehouse :|bworkers and robots at Amazon /
       |cAlessandro Delfanti 
264  1 London :|bPluto Press,|c2021 
264  4 |c©2021 
300    ix, 179 pages :|billustrations ;|c23 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references (pages 158-175) and 
       index 
520    'Work hard, have fun, make history' proclaims the slogan 
       on the walls of Amazon's warehouses. This cheerful message
       hides a reality of digital surveillance, aggressive anti-
       union tactics and disciplinary layoffs. Reminiscent of the
       tumult of early industrial capitalism, the hundreds of 
       thousands of workers who help Amazon fulfil consumers' 
       desire are part of an experiment in changing the way we 
       all work. In this book, Alessandro Delfanti takes readers 
       inside Amazon's warehouses to show how technological 
       advancements and managerial techniques subdue the workers 
       rather than empower them, as seen in the sensors that 
       track workers' every movement around the floor and 
       algorithmic systems that re-route orders to circumvent 
       worker sabotage. He looks at new technologies including 
       robotic arms trained by humans and augmented reality 
       goggles, showing that their aim is to standardise, measure
       and discipline human work rather than replace it. Despite 
       its innovation, Amazon will always need living labour's 
       flexibility and low cost. And as the warehouse is 
       increasingly automated, worker discontent increases. 
       Striking under the banner 'we are not robots', employees 
       have shown that they are acutely aware of such 
       contradictions. The only question remains: how long will 
       it be until Amazon's empire collapses? --|cProvided by 
       publisher 
610 20 Amazon.com (Firm) 
650  0 Electronic monitoring in the workplace 
650  0 Warehouses|xAutomation 
650  0 Restrictive practices in industrial relations 
650  0 Employee rights