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Author Hodge, Richard
Title The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success [electronic resource] / Richard Hodge and Lou Schachter
Imprint New York : McGraw-Hill, c2006
 book jacket
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eBook(McGrawHill)
Descript xxii, 242 p. : ill
Note McGraw-Hill
Subject Selling
Success in business
Electronic books. local
Alt Author Schachter, Lou
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