Record 3 of 3
Record:   Prev Next
Title A study of performance measurement in the outsourcing decision [electronic resource] / by Ronan McIvor ... [et al.]
Imprint Oxford : CIMA, 2009
book jacket
Descript 1 online resource (x, 124 p.) : ill
Note Includes bibliographical references and index
Background to the Development of the Outsourcing Framework -- Practical Application of the Outsourcing Framework -- The Outsourcing Framework in Actions at the FSO -- Evaluation of the Outsourcing Framework -- Conclusions and Management Implications
Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. . This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process . This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract
Description based on print version record
Link Print version: Study of performance measurement in the outsourcing decision. Oxford : CIMA, 2009 9781856176804 (OCoLC)311788575
Subject Contracting out -- Decision making
Organizational effectiveness -- Evaluation -- Methodology
BUSINESS & ECONOMICS -- Outsourcing. bisacsh
Electronic books
Alt Author McIvor, Ronan, 1968-
Record 3 of 3
Record:   Prev Next