Includes bibliographical references (p. 211-228) and index
How to analyse administrative reforms in the European Commission -- 1950-1984, constructing the Administrative Commission -- 1985-1998, the foundations for the Kinnock reforms -- A novel strategy for reform -- Reforming public administrations : new public management and the white paper -- From policy to practice : operationalising NPM -- The Secretariat-General : a case study in innovation -- DG Regional Policy : a case study in adaptation -- DG Transport and Energy : a case study in resistance -- Conclusions: understanding heterogeneous institutional change in the Commission