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Author Song, Sung Mi
Title E-learning: Investigating students' acceptance of online learning in hospitality programs
book jacket
Descript 152 p
Note Source: Dissertation Abstracts International, Volume: 72-03, Section: A, page: 0914
Adviser: Bosselman Bosselman
Thesis (Ph.D.)--Iowa State University, 2010
Students' perceptions and satisfaction with online learning courses have drawn a lot of attention from educational practitioners and researchers. However, an empirical study of perception and satisfaction with online learning is yet to be found in the hospitality area. Thus, this study addresses gaps in previous studies
This study was conducted with the participation of hospitality programs at six universities in the states of Iowa, Nevada, Virginia, Florida, and Texas. A web-based survey was developed to understand students' perceptions and satisfaction with online learning classes in hospitality. Perceived infrastructure quality (1PSQ) reflects students' experiences or perceived performance of the functional infrastructure. Perceived interaction quality (2PSQ) relates to students' experiences or perceived performance of student-instructor
The major finding of the dominant power predicting student satisfaction with online courses is interaction-driven rather than information-and-system-driven quality. This should be a wakeup call for educational administrators or course management developers
This study also empirically confirmed the major propositions that Benbunan-Fich, Hiltz, and Harasim (2005) suggested on the Online Interaction Learning Theory in the context of hospitality
School code: 0097
Host Item Dissertation Abstracts International 72-03A
Subject Education, Technology of
Alt Author Iowa State University. Apparel, Educational Studies and Hospitality Management
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