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Title Handbook of public quality management / edited by Ronald J. Stupak, Peter M. Leitner
Imprint New York : Marcel Dekker, c2001
 book jacket
LOCATION CALL # STATUS OPACMSG BARCODE
 Euro-Am Studies Lib  352.357 H19171 2001    AVAILABLE    30500101043662
Descript xi, 870 p. : ill. ; 27 cm
Series Public administration and public policy
Note Includes index
Subject Total quality management in government
Alt Author Stupak, Ronald J
Leitner, Peter M
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