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Author Crouch, G.I
Title Consumer Psychology of Tourism, Hospitality and Leisure : Volume 3
Imprint Cambridge : CABI, 2004
book jacket
Descript 1 online resource (350 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Intro -- Contributors -- Preface -- 1 Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure -- 2 Chapter two Profiling the One- and Two-star Hotel Guests for Targeted Segmentation Action: a Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing Tendencies -- 3 The Influence of Consumers' Emotions on their Service Product Evaluation -- 4 Validating a Guttman-type Social Distance Scale for Explaining Residents' Attitudes towards Tourism -- 5 Motivation for Domestic Tourism: a Case Study of the Kingdom of Saudi Arabia -- 6 Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising? -- 7 Domestic Leisure Traveller Consumption Systems -- 8 Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-theoretic Model and Decision Support System -- 9 Comparing First-time and Repeat Visitors' Activity Patterns in a Tourism Environment -- 10 A Study of Tourist Decision Processes: Algarve, Portugal -- 11 The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice -- 12 Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel -- 13 A Duality in Vacation Decision Making -- 14 A Model of Vacation Choice: an Integration of Personality and Vacation Choice with Leisure Constraints Theory -- 15 Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results -- 16 An Examination of the Antecedents and Consequences of Customer Satisfaction -- 17 First-time and Repeat Visitors to Orlando, Florida: a Comparative Analysis of Destination Satisfaction -- 18 Aristotelian Ethical Values within a Tourism/Hospitality Industry Context
19 The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction -- 20 Profiling Airline Web Users: a Segmentation Approach -- 21 Towards More Thorough Data-driven Segmentation in Tourism: a Tracking Framework for Exploring Segment Development -- 22 Sustainable Tourism and Stakeholder Groups: a Case Study of Colorado Ski Resort Communities -- 23 Cultural Determinants of Tourist Intention to Return -- 24 Towards the Conceptualization of Tourism Destination Loyalty -- 25 Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-reported Judgements as an Alternative Approach -- 26 Cross-cultural Behaviour Research In Tourism: a Case Study on Destination Image -- 27 Journeys of the Imagination? The Cultural Tour Route Revealed -- Index
Themes covered by this collection of papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
Link Print version: Crouch, G.I. Consumer Psychology of Tourism, Hospitality and Leisure : Volume 3. Cambridge : CABI,c2004 9780851997490
Subject Consumer behavior -- Congresses.;Hospitality industry -- Congresses.;Tourism -- Psychological aspects -- Congresses.;Travelers -- Psychology -- Congresses
Electronic books
Alt Author Perdue, R.R
Immermans, H.J.P
Uysal, Muzaffer
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