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Author Stamatis, D. H., 1947-
Title Essentials for the improvement of healthcare using Lean & Six Sigma [electronic resource] / D.H. Stamatis
Imprint Boca Raton : CRC Press ; New York : Productivity Press, c2010
book jacket
Descript 1 online resource (xxii, 426 p.) : ill
Note Includes bibliographical references (p. 419-426)
"By using theories of Six Sigma and Lean methodology, this text presents solutions to fundamental problems in healthcare. This text breaks the system down into three fundamental areas: primary care, hospitals, and managed care. The author identifies the four critical issues that affect healthcare as it relates to efficiency and cost by addressing the specific issues. The book discusses the application of IT in healthcare as a tool of improvement, and how to select the best project for improvement. The author also includes a discussion of ISO and the Malcolm Baldridge award. Case studies are included to illustrate successes"--Provided by publisher
Description based on print version record
Subject Medical care -- Quality control
Six sigma (Quality control standard)
Quality Assurance, Health Care -- organization & administration -- United States
Delivery of Health Care -- standards -- United States
Efficiency, Organizational -- United States
Outcome and Process Assessment (Health Care) -- methods -- United States
Quality Assurance, Health Care -- methods -- United States
Electronic books
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