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050  4 HD75.9 -- .W38 2012eb 
082 0  338.91068/4 
100 1  Watkins, Ryan 
245 10 Guide to Assessing Needs :|bEssential Tools for Collecting
       Information, Making Decisions, and Achieving Development 
       Results 
264  1 Herndon :|bWorld Bank Publications,|c2012 
264  4 |c©2012 
300    1 online resource (320 pages) 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  World Bank Training Series 
505 0  Cover -- Contents -- Preface. Our Value Proposition -- 
       Acknowledgments -- About the Authors -- Introduction -- 
       What Is This Book About? -- Who Can Benefit from This 
       Book? -- Why Should I Care about Needs Assessments? -- How
       Will This Book Help Me Collect Information? -- How Will 
       This Book Help Me Make Decisions? -- How Will This Book 
       Help Me Accomplish Results? -- Why Does This Book Focus on
       Tools, Techniques, Guides, and Checklists? -- Section 1. 
       Needs Assessment: Frequently Asked Questions -- 
       Introduction -- Mind the Gaps -- Why Call It Needs 
       Assessment? -- What Is a Needs Assessment? -- Then, What 
       Is a Need? -- What Is Meant by Improving Performance? -- 
       What Are the Benefits of a Needs Assessment? -- Aren't We 
       Already Doing This? -- When Should We Conduct a Needs 
       Assessment? -- Are Needs Assessments Just for Reacting to 
       Problems? -- Aren't Needs Assessments Too Rigid? -- How 
       Does a Needs Assessment Relate to Other Tools You Are 
       Already Using? -- Isn't an Evaluation the Same Thing? -- 
       Don't We Already Know What Works? -- Can't You Just Send 
       Out a Survey Asking People What They Want? -- Section 
       Summary -- Section 2. Needs Assessment: Steps to Success -
       - Introduction -- How Do You Determine the Scope of Your 
       Needs Assessment? -- Where Do You Begin? -- How Do You 
       Conduct a Basic Needs Assessment? -- How Do You Conduct a 
       Larger-Scale Needs Assessment? -- Who Should Be Involved 
       in a Needs Assessment? -- How Long Will a Needs Assessment
       Take? -- How Do You Manage a Needs Assessment? -- Where 
       Does a Project's Logic Model Fit In? -- What Types of Data
       Should You Collect? -- Which Tools and Techniques from 
       This Book Should You Use? -- When Do You Have Enough 
       Information? -- How Do You Use the Information You 
       Collected to Make Decisions? -- What Activities Should You
       Consider as Solutions? -- How Do You Decide Which 
       Activities to Implement? 
505 8  How Do You Know When You Are Done with Your Needs 
       Assessment? -- What Should Go in a Needs Assessment Report
       and Presentation? -- Section 3. Needs Assessment: Tools 
       and Techniques -- Introduction -- Part 3A. Data Collection
       Tools and Techniques -- Document or Data Review -- Guided 
       Expert Reviews -- Management of Focus Groups -- Interviews
       -- Dual-Response Surveys -- SWOT+ -- World Café™ (with 
       "Speed Dating" Variation) -- Delphi Technique -- 
       Performance Observations -- Task Analysis (Hierarchical or
       Sequential, If-Then, and Model-Based) -- Cognitive Task 
       Analysis -- Part 3B. Decision-Making Tools and Techniques 
       -- Nominal Group Technique (A Group Consensus-Building and
       Ranking Technique) -- Multicriteria Analysis -- Tabletop 
       Analysis -- Pair-Wise Comparison -- 2 × 2 Matrix Decision
       Aids -- Fishbone Diagrams -- Scenarios -- Root Cause 
       Analysis -- Fault Tree Analysis -- Concept Mapping -- 
       Future Wheel -- Performance Pyramid -- Appendix A. 
       Management and Implementation Guides and Checklists -- 
       A.1. Implementation Plan for a Needs Assessment -- A.2. 
       Detailed Checklist for Needs Assessment Management 
       Activities -- A.3. A Six-Week Needs Assessment 
       Implementation Guide -- A.4. Tools and Techniques to 
       Consider -- A.5. Guide to Selecting Tools and Techniques 
       (Applied Multicriteria Analysis) -- A.6. Three-Phase Needs
       Assessment Process with Additional Details -- 
       Abbreviations -- References and Recommended Readings -- 
       Index -- Boxes -- I.1 Two Approaches to a Decision -- I.2 
       Information-Gathering Tools in Part 3.A -- I.3 Decision-
       Making Tools in Part 3.B -- 1.1 Activities, Not Needs -- 
       1.2 Needs (Example 1) -- 1.3 Needs (Example 2) -- 1.4 
       Example of a Systemic Perspective -- 1.5 From A to Z: An 
       Example (Part 1) -- 1.6 Gaining Flexibility -- 1.7 From A 
       to Z: An Example (Part 2) -- 2.1 Tasks in a Needs 
       Assessment -- 2.2 Information-Gathering Tools in Part 3.A 
505 8  2.3 Decision-Making Tools in Part 3.B -- 2.4 Finding 
       Options: An Example -- 2.5 Continuing Role: An Example -- 
       3A.1 Source Samples -- 3A.2 Sample Uses of Focus Groups --
       3A.3 Sample Uses of Performance Observations -- 3B.1 
       Sample Uses of Root Cause Analysis -- Figures -- I.1 
       General Performance Improvement Framework -- I.2 Needs 
       Assessment within a Performance Improvement Framework -- 
       1.1 Relating Needs to Discrepancies between What Is 
       (Current Results) and What Should Be (Desired Results) -- 
       1.2 Needs Assessment Cycles -- 2.1 Needs Assessment Phases
       and Basic Steps -- 2.2 Logic Models for Planning, 
       Monitoring, and Evaluating -- 2.3 Logic Models as a Needs 
       Assessment Framework -- 3A.1 Expanded Versions of the SWOT
       Matrix (SWOT+) -- 3A.2 Example of a Hierarchical Task 
       Analysis Graphic -- 3A.3 Example of an If-Then Task 
       Analysis Graphic -- 3A.4 Example of a Model-Based Task 
       Analysis Graphic -- 3B.1 A Basic Fishbone Diagram -- 3B.2 
       An Annotated Fishbone Diagram -- 3B.3 Example of a Basic 
       Fault Tree Analysis -- 3B.4 Example of a Basic Concept Map
       to Illustrate Relationships -- 3B.5 Example of a Basic 
       Concept Map with Clusters Overlaid on Individual 
       Statements -- 3B.6 Sample Future Wheel -- 3B.7 Wedman's 
       Performance Pyramid -- Tables -- 1.1 Sample Paths That 
       Lead to a Needs Assessment -- 2.1 Three Scopes for Needs 
       Assessments -- 2.2 Sample Partners in a Needs Assessment 
       for Regional Planning -- 2.3 Examples of Data-Collection 
       Tools and Techniques for Each Data Type -- 2.4 Typology of
       Needs -- 2.5 Typical Contents of a Needs Assessment Report
       and Presentation -- 3A.1 Examples of Different Rating 
       Scales -- 3A.2 Example of a Completed Survey -- 3A.3 
       Example of an Analysis of the Completed Survey -- 3A.4 
       Traditional SWOT Matrix -- 3B.1 Multicriteria Analysis 
       Table Example -- 3B.2 Multicriteria Analysis Table Example
       (with Weighted Criteria) 
505 8  3B.3 Sample of a Completed Pair-Wise Comparison Table -- 
       3B.4 Differing Perspectives Example A: Prioritizing Needs 
       (Youth Employment) -- 3B.5 Differing Perspectives Example 
       B: Comparing Potential Solutions (Organizational 
       Performance) -- 3B.6 Rewards vs. Risks Example C: 
       Addressing Needs (Project Completion Delays) -- 3B.7 
       Rewards vs. Risks Example D: Implementing Solutions 
       (Employee Mentoring) -- 3B.8 Root Cause Summary Table -- 
       A.5.1 Tools and Techniques Selection Rating -- A.5.2 
       Example of the Tools and Techniques Selection Rating 
520    The earliest decisions that lead to development projects 
       are among the most critical in determining long-term 
       success. This phase of project development transforms 
       exciting ideas into project proposals, setting the stage 
       for a variety of actions that will eventually lead (if all
       goes well) to desirable results. From deciding to propose 
       a sanitation project in South Asia to selecting approaches
       that strengthen school management in South America, these 
       decisions are the starting place of development. This book
       is your guide to having assessing needs and then making 
       essential decisions about what to do next. Needs 
       assessments support this early phase of project 
       development with proven approaches for gathering 
       information and making justifiable decisions. Filled with 
       practical strategies, tools, and guides, you will find 
       that this book covers both large-scale formal needs 
       assessments, as well as less-formal assessments that guide
       daily decisions. Included in the book is a blend of 
       rigorous methods and realistic tools that can help you 
       make informed and reasoned decisions. Use the tools 
       featured in the book to conduct focus groups, develop 
       surveys, prioritize needs, and lead group decision-making;
       developing a comprehensive, yet realistic, approach to 
       identifying needs and selecting among alternative ways 
       forward 
588    Description based on publisher supplied metadata and other
       sources 
590    Electronic reproduction. Ann Arbor, Michigan : ProQuest 
       Ebook Central, 2020. Available via World Wide Web. Access 
       may be limited to ProQuest Ebook Central affiliated 
       libraries 
650  0 Economic development projects -- Evaluation.;Economic 
       development projects -- Planning.;Organizational 
       effectiveness -- Evaluation.;Employees -- Training of -- 
       Evaluation 
655  4 Electronic books 
700 1  West Meiers, Maurya 
700 1  Visser, Yusra 
776 08 |iPrint version:|aWatkins, Ryan|tGuide to Assessing Needs 
       : Essential Tools for Collecting Information, Making 
       Decisions, and Achieving Development Results|dHerndon : 
       World Bank Publications,c2012|z9780821388686 
830  0 World Bank Training Series 
856 40 |uhttps://ebookcentral.proquest.com/lib/sinciatw/
       detail.action?docID=868308|zClick to View