Intro -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- ERIAL Project Research Teams -- 1: Ethnographic Research in Illinois Academic Libraries: The ERIAL Project -- 2: Pragmatism and Idealism in the Academic Library: An Analysis of Faculty and Librarian Expectations and Values -- 3: Marketing the Library's Instructional Services to Teaching Faculty: Learning from Teaching Faculty Interviews -- 4: Why Don't Students Ask Librarians for Help? Undergraduate Help-Seeking Behavior in Three Academic Libraries -- 5: Searching for Answers: Student Research Behavior at Illinois Wesleyan University -- 6: Supporting the Academic Success of Hispanic Students -- 7: First-Generation College Students: A Sketch of Their Research Process -- 8: Seeing Ourselves As Others See Us: Library Spaces through Student Eyes -- 9: Transformative Changes in Thinking, Services, and Programs -- 10: Conclusions and Future Research -- Appendix: ERIAL Interview Guide Questions -- Bibliography -- Contributors -- Index
This important book deepens our understanding of how academic libraries can better serve students' needs, and also serves as a model for other researchers interested in a user-centered approach to evaluating library services
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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
