LEADER 00000nam a2200397 a 4500 
001    978-4-431-54816-4 
003    DE-He213 
005    20141006110954.0 
006    m        d         
007    cr nn 008maaau 
008    140516s2014    ja      s         0 eng d 
020    9784431548164 (electronic bk.) 
020    9784431548157 (paper) 
040    GP|cGP 
041 0  eng 
082 04 338.470001422|223 
110 2  Society for Serviceology.|bInternational Conference on 
       Serviceology|n(1st :|cTokyo, Japan :|d2013) 
245 10 Serviceology for services|h[electronic resource] :
       |bselected papers of the 1st International Conference of 
       Serviceology /|cedited by Masaaki Mochimaru, Kanji Ueda, 
       Takeshi Takenaka 
260    Tokyo :|bSpringer Japan :|bImprint: Springer,|c2014 
300    x, 375 p. :|bill., digital ;|c24 cm 
650  0 Service industries|xResearch|vCongresses 
650  0 Medical care|xResearch|vCongresses 
650  0 Customer services|xResearch|vCongresses 
650 14 Engineering 
650 24 Engineering Economics, Organization, Logistics, Marketing 
650 24 Production/Logistics/Supply Chain Management 
650 24 Engineering Design 
650 24 Information Systems and Communication Service 
700 1  Mochimaru, Masaaki 
700 1  Ueda, Kanji 
700 1  Takenaka, Takeshi 
710 2  SpringerLink (Online service) 
773 0  |tSpringer eBooks 
856 40 |uhttp://dx.doi.org/10.1007/978-4-431-54816-4
       |zeBook(Springer)