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Author Watkins, Jane Magruder
Title Appreciative Inquiry : Change at the Speed of Imagination
Imprint Hoboken : Center for Creative Leadership, 2011
book jacket
Edition 2nd ed
Descript 1 online resource (337 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series J-B o-D (Organizational Development) Ser. ; v.35
J-B o-D (Organizational Development) Ser
Note Intro -- CONTENTS -- Chart of Case Stories -- Chapter 1 -- The Case for a New Approach to Change -- The Emerging Paradigm -- The New Sciences -- Thinking About Problems Using the New Paradigm -- Chapter 2 -- Appreciative Inquiry: History, Theory, and Practice -- Defining Appreciative Inquiry -- A History of Appreciative Inquiry -- AI and the Field of Organization Development -- The Relevance of AI to Complex, Transformative Change -- AI and the Challenge of Organization Transformation -- Complex Change and the Two Gifts of Appreciative Inquiry -- The Theoretical Basis for Appreciative Inquiry -- Social Constructionism -- The Power of Image -- Social Constructionism + The Power of Image = Appreciative Inquiry in Organization Change -- What Good Are Positive Emotions? -- Case Story: Living Well with Dementia: Creating a Regional Strategy for the East Midlands, by Julie Barnes and Jill Guild -- Chapter 3 -- Appreciative Inquiry as a Perspective for Organization Change -- The "DNA" of Appreciative Inquiry -- The Core Principles of AI -- Are Principles Important? -- The Five Original Principles Plus Wholeness -- The Five Generic Core Processes for Guiding AI-Based Change -- Multiple Models of the Five Generic Core Processes of AI -- The Original Cooperrider/Srivastva Model -- The GEM Initiative Four-D Model -- A Fifth D -- The Mohr/Jacobsgaard Four "I" Model -- Skills and Knowledge Needed to Lead AI Processes -- Case Story: Using the SOAR Framework at Aerospace Alliant International (AAI), by Jacqueline M. Stavros -- Case Story: The Results of Appreciative Management by a Corporate Manager, by Daniel Saint -- Chapter 4 -- Choose the Positive as the Focus of Inquiry (Define) -- Define: Focusing on the Positive -- Raising the Choice Point -- Explaining and Demonstrating -- Identifying the Focus for Inquiry
Case Story: AI Stories from a Training and Technical Assistance Center (T/TAC): New Possibilities for Improving Outcomes for Students with Disabilities, by Denyse Doerries, Donni Davis-Perry, and Lori Korinek -- Case Story: From Deficits to Strengths: Six Sigma from the AI Perspective, by David Shaked -- Chapter 5 -- Inquire into Stories of What Gives Life in the System (Discover) -- Rationale for the Use of Stories -- A Preparation Workshop to Develop the Customized Interview Protocol and Decide on an Inquiry Process -- Step 1: Select a Core Group and Possibly a Steering Team -- Step 2: Orient Participants to the Goals of the Workshop and to Their Role in Meeting the Goals -- Step 3: Quickly Get Participants into an Experience of AI -- Step 4: Debrief the Mini-AI Experience -- Step 5: Share Highlights of the Interviews and Select Topics for Further Inquiry -- Step 6: Create Questions to Be Added to the Four Generic Questions -- Step 7: Develop the Inquiry Process -- Interviewer Training -- Conclusion -- Case Story: Appreciative Living: Using AI in Daily Life, by Jacqueline Kelm -- Case Story: Appreciative Life Coaching, by Bob Tschannen-Moran -- Chapter 6 -- Locate Themes That Appear in the Stories (Discover) -- Identifying Themes -- Example of the Themes -- A Process for Selecting Themes -- Expanding the Dialogue -- Case Story: Appreciative Inquiry at Los Angeles Universal Preschool (LAUP): The LAUP/UDEM Dream Team, by Terri Egan, Nancy Westrup Villarreal, and Daphne Deporres -- Chapter 7 -- Create Shared Images for a Preferred Future (Dream) -- Articulating the Dream of an Organization's Future -- Examples of Ways to Facilitate Creation of Shared Images -- Provocative Propositions
Case Story: Advancing the Safety and Quality of Care in the Emergency Department Over Time: A Story with Three Acts, by Nancy Shendell-Falik, Amy Doran, and Bernard J. Mohr -- Case Story: Appreciative Inquiry with a Search Committee, by Liz Workman -- Chapter 8 -- Innovate Ways to Create That Preferred Future (Deliver) -- Organization Design Processes -- The Individual Action Approach -- The Whole System Design Approach -- A Design Framework: The ABC Model -- Assumptions of the Organization Inquiry Model -- How to Use the Organization Inquiry Model -- Case Story: Building Momentum for Sustainable Changes in Education: Toronto District School Board, by Sue Derby, Maureen McKenna, Karen Leckie, and Nancy Nightingale -- Case Story: Introducing Appreciative Inquiry into a Community Network Project in Liverpool, England, by Tim Slack and Phil Taylor -- Chapter 9 -- Valuation -- Classical Evaluation -- Evaluation from an Appreciative Inquiry Perspective -- Learnings, Innovations, and Reaffirmations from This Case -- Evaluation as an Integral Part of Any AI Process -- Case Story: Valuation of the Effectiveness of AI for the Zambia Police Services Victim Support Unit, by Mette Jacobsgaard -- References and Bibliography -- About the Authors -- Index
Thoroughly revised and updated, the second edition of Appreciative Inquiry offers OD and HR professionals a user-friendly resource for discovering how they can tap into the power of the Appreciative Inquiry (AI) process. An innovative process, AI is an effective way to work with a company as an organic system whose success depends on a holistic approach to connect that organization's human, technical, and organizational functions. This new edition meets the challenge of making the AI process accessible and updates three key areas of the process: the theoretical basis, fundamental assumptions and beliefs, and the basic processes. It includes step-by-step guidelines on how to apply AI in a variety of organizational situations and shows how it can be used with a wide range of initiatives, such as coaching, leadership development, strategic planning, and teambuilding. "If there's one book to read on AI, this is it. It provides the context and rationale for this paradigm changing approach to change at any level of system. Buy it, read it, use it and enjoy achieving great results and renewed energy and enthusiasm." -Barbara Sloan, director, Organizational Development and Learning, New York University, Langone Medical Center "Appreciative Inquiry brings the freedom and creativity of AI together with the 'nuts and bolts' of how to actually do it all. It contains everything I would want to have as a fresh practitioner, from potential designs to sample questions and excellent Case Stories." -David Shaked, founder and CEO, Almond Insight, United Kingdom "This book serves as a complete roadmap for those interested in the philosophy and practice of Appreciative Inquiry. The Case Stories encourage readers to find their own way on the journey by providing examples of successful interventions." -Terry Egan, professor, Management Studies, Pepperdine University
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
Link Print version: Watkins, Jane Magruder Appreciative Inquiry : Change at the Speed of Imagination Hoboken : Center for Creative Leadership,c2011 9781118256060
Subject Organizational change.;Appreciative inquiry
Electronic books
Alt Author Mohr, Bernard J
Kelly, Ralph
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