Record:   Prev Next
Author Beitat, Katja, author
Title Trust and incidents : the dynamic of interpersonal trust between patients and practitioners / by Katja Beitat
Imprint Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer VS, 2015
book jacket
Descript 1 online resource (xxiii, 417 pages) : illustrations, digital ; 24 cm
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
text file PDF rda
Note Conceptualising Trust -- Communicating about Health Care Incidents -- Experiences of Patients and Medical Practitioners -- Factors Influencing Interpersonal Trust -- Recommendations for Future Research
Taking an interdisciplinary approach to conceptualise interpersonal trust between patients and medical practitioners, Katja Beitat introduces a unique model to describe the dynamics of trust building and deterioration with particular relevance to incidents in health care. Empirical findings from studies in Australia and Germany, the two systems focused on in this book, broadly support and expand the proposed dynamic model of trust. Specific communication, competence and care related aspects impact on the trust relationship between patients and practitioners which in return is considered essential for other trust relations in health care. Contents Conceptualising Trust Communicating about Health Care Incidents Experiences of Patients and Medical Practitioners Factors Influencing Interpersonal Trust Recommendations for Future Research. Target Groups Lecturers and Students of Medicine, Health Care Law, Clinical Governance, Health Administration, Medical Law, and Health Communication Medical Practitioners Especially in the Field of Surgery and General Medicine, Lawyers Specialised in Medical Law, Health Regulatory Bodies (Ministries of Health), People Working in Hospital Management. The Author Since 2007 Katja Beitat has been working for the NSW Health Care Complaints Commission, an independent statutory body in Sydney/Australia.She completed her PhD thesis at the University of Leipzig/Germany and has been a visiting scholar at the Centre for Health Communication at the University of Technology, Sydney
Host Item Springer eBooks
Subject Physician and patient -- Germany
Physician and patient -- Australia
Trust
Education
Medical Education
Philosophy of Medicine
Communication Studies
Alt Author SpringerLink (Online service)
Record:   Prev Next