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Title Business process management of Japanese and Korean companies [electronic resource] / editors, Gunyung Lee ... [et al.]
Imprint Singapore ; Hackensack, N.J. : World Scientific Pub. Co., c2010
book jacket
Descript xvii, 169 p. : ill. (some col.)
Series Monden Institute of Management : Japanese management and international studies, 1793-2874 ; v. 5
Monden Institute of Management and Accounting (Series) ; v. 5
Note Includes bibliographical references and index
Today's business environment is characterized by hypercompetition and the development of the Internet. Fierce competition between suppliers and the availability of abundant information have caused a shift in bargaining power from producers/suppliers to buyers and consumers. Consequently, Business Process Management (BPM) - i.e. management tool to optimize and control operations flows by viewing the transactions within and outside corporations as processes, with the focus on speedily meeting customers' needs - has emerged as a popular management framework. However, recent research on BPM has put too much emphasis on information sharing and the visualization of business processes using IT innovations. This book argues that BPM must be linked with existing management tools. Based on survey results of Japanese and Korean companies' BPM practices, the book demonstrates how to build BPM as a holistic management model by addressing the importance of BPM views, the effectiveness of its approach, and the latest research trends
Electronic reproduction. Singapore : World Scientific Publishing Co., 2010. System requirements: Adobe Acrobat Reader. Mode of access: World Wide Web. Available to subscribing institutions
World Scientific
Link 9812838600
Subject Reengineering (Management) -- Japan
Reengineering (Management) -- Korea
Workflow -- Japan -- Management
Workflow -- Korea -- Management
Business planning -- Japan
Business planning -- Korea
Alt Author Lee, Gunyung
World Scientific (Firm)
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