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Title Service intelligence and service science [electronic resource] : evolutionary technologies and challenges / Ho-fung Leung, Dickson K.W. Chiu, and Patrick C.K. Hung, editors
Imprint Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2010
book jacket
Descript xx, 309 p. : ill. ; 29 cm
Note Includes bibliographical references
"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher
Mode of access: World Wide Web
Link (Original) 1615208194 9781615208197 (DLC) 2010012446
Subject Software engineering
Web services
Artificial intelligence
Service-oriented architecture (Computer science)
Business transformation
Policy-based service composition
Management of service-oriented systems
Public service delivery
Enterprise interoperability
Information modeling
Service quality
Business Web services
Mobile technologies
Semantic retrieval
Alt Author Leung, Ho-Fung
Chiu, Dickson K. W., 1966-
Hung, Patrick C. K
IGI Global
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