| Descript |
PDFs (450 pages) |
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text rdacontent |
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electronic isbdmedia |
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online resource rdacarrier |
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Includes bibliographical references |
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New trends in service science and education for service innovation / Michitaka Kosaka, Kunio Shirahada -- A concept of a service field and its applications to create service value / Michitaka Kosaka, Jing Wang, Weiwei Han, Qi Zhang -- Modeling of service value creation based on multidisciplinary framework / Kotaro Nakamura -- The dynamics of knowledge co-creation in service encounters: a practice-theoretical approach / Mario Giraldo -- Service sustainability: a tripartite value co-creation perspective / Kunio Shirahada, Raymond P. Fisk -- Transdisciplinary science and technology and service systems / Motohisa Funabashi -- Big data and service science / Tu-Bao Ho, Siriwon Taewijit, Quang-Bach Ho, Hieu-Chi Dam -- Biological data for understanding customer experiences / Kunio Shirahada, Atsushi Maki, Michitaka Kosaka -- Research on discrete service process optimization / Jing Wang, Chengcheng Luo -- Evidential reasoning-based evaluation of services / Van Nam Huynh, Minh Chau Doan, Michitaka Kosaka, Yoshiteru Nakamori -- Dynamic service matchmaking model and algorithm / Haixia Pan, Jing Wang, Michitaka Kosaka -- The design of service systems architecture for building smart public infrastructures / Katsumi Kawano -- Trends and issues in service business innovations in Japanese manufacturing industry / Tadao Sumi, Taiichiro Kitatani -- Knowledge transfer in product-based service design / Naoshi Uchihira -- An analysis of knowledge space concept and recursive approach for servitizing in manufacturing industries / H. M. Belal, Kunio Shirahada, Michitaka Kosaka -- A value co-creation model for energy-saving service business using inverters / Michitaka Kosaka, Takashi Yabutani, Qi Zhang -- Service innovation in information business / Youji Kohda -- Value creation in information business based on the service field / Michitaka Kosaka, Haruko Nagaoka, Minh Chau Doan -- Achieving objective values for customers in enterprise IT solution services: a new concept: methodological universe for the services environment (MUSE) and "Design Office" / Yukiko Nishioka, Michitaka Kosaka -- Service-oriented organizational management system for an information systems business / Shoji Konno -- Consideration of service design for internet service businesses / Akira Kondo -- Medical practical knowledge circulation based on purpose-oriented service modeling / Taisuke Ogawa, Mitsuru Ikeda, Muneou Suzuki, Kenji Araki -- A self-management service framework to support chronic disease patients' self-management / Thepchai Supnithi, Marut Buranarach, Nattanun Thatphithakkul, Boonek Junsirimongkol, Suwaree Wongrochananan, Nittayawan Kulnawan, Wiroj Jiamjarasrangsi |
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Restricted to subscribers or individual electronic text purchasers |
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"This book illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives"--Provided by publisher |
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Also available in print |
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Mode of access: World Wide Web |
| Link |
(Original) (DLC)2013025101 |
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Print version: 1466646632
9781466646636
(DLC) 2013025101
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| Subject |
Customer services -- Technological innovations
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Knowledge, Theory of
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System theory
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IT technologies for service innovation
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Knowledge science approaches
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Neural science for services
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Service dominant logic
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Service innovation
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Service value creation model
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Servitization in the manufacturing industry
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System science approaches
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| Alt Author |
Kosaka, Michitaka, 1952- editor
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Shirahada, Kunio, 1981- editor
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IGI Global, publisher
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