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Title Progressive trends in knowledge and system-based science for service innovation / Michitaka Kosaka and Kunio Shirahada, editors
Imprint Hershey, Pennsylvania (701 E. Chocolate Ave., Hershey, PA, 17033) : IGI Global, [2014]
book jacket
Descript PDFs (450 pages)
text rdacontent
electronic isbdmedia
online resource rdacarrier
Note Includes bibliographical references
New trends in service science and education for service innovation / Michitaka Kosaka, Kunio Shirahada -- A concept of a service field and its applications to create service value / Michitaka Kosaka, Jing Wang, Weiwei Han, Qi Zhang -- Modeling of service value creation based on multidisciplinary framework / Kotaro Nakamura -- The dynamics of knowledge co-creation in service encounters: a practice-theoretical approach / Mario Giraldo -- Service sustainability: a tripartite value co-creation perspective / Kunio Shirahada, Raymond P. Fisk -- Transdisciplinary science and technology and service systems / Motohisa Funabashi -- Big data and service science / Tu-Bao Ho, Siriwon Taewijit, Quang-Bach Ho, Hieu-Chi Dam -- Biological data for understanding customer experiences / Kunio Shirahada, Atsushi Maki, Michitaka Kosaka -- Research on discrete service process optimization / Jing Wang, Chengcheng Luo -- Evidential reasoning-based evaluation of services / Van Nam Huynh, Minh Chau Doan, Michitaka Kosaka, Yoshiteru Nakamori -- Dynamic service matchmaking model and algorithm / Haixia Pan, Jing Wang, Michitaka Kosaka -- The design of service systems architecture for building smart public infrastructures / Katsumi Kawano -- Trends and issues in service business innovations in Japanese manufacturing industry / Tadao Sumi, Taiichiro Kitatani -- Knowledge transfer in product-based service design / Naoshi Uchihira -- An analysis of knowledge space concept and recursive approach for servitizing in manufacturing industries / H. M. Belal, Kunio Shirahada, Michitaka Kosaka -- A value co-creation model for energy-saving service business using inverters / Michitaka Kosaka, Takashi Yabutani, Qi Zhang -- Service innovation in information business / Youji Kohda -- Value creation in information business based on the service field / Michitaka Kosaka, Haruko Nagaoka, Minh Chau Doan -- Achieving objective values for customers in enterprise IT solution services: a new concept: methodological universe for the services environment (MUSE) and "Design Office" / Yukiko Nishioka, Michitaka Kosaka -- Service-oriented organizational management system for an information systems business / Shoji Konno -- Consideration of service design for internet service businesses / Akira Kondo -- Medical practical knowledge circulation based on purpose-oriented service modeling / Taisuke Ogawa, Mitsuru Ikeda, Muneou Suzuki, Kenji Araki -- A self-management service framework to support chronic disease patients' self-management / Thepchai Supnithi, Marut Buranarach, Nattanun Thatphithakkul, Boonek Junsirimongkol, Suwaree Wongrochananan, Nittayawan Kulnawan, Wiroj Jiamjarasrangsi
Restricted to subscribers or individual electronic text purchasers
"This book illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives"--Provided by publisher
Also available in print
Mode of access: World Wide Web
Link (Original) (DLC)2013025101
Print version: 1466646632 9781466646636 (DLC) 2013025101
Subject Customer services -- Technological innovations
Knowledge, Theory of
System theory
IT technologies for service innovation
Knowledge science approaches
Neural science for services
Service dominant logic
Service innovation
Service value creation model
Servitization in the manufacturing industry
System science approaches
Alt Author Kosaka, Michitaka, 1952- editor
Shirahada, Kunio, 1981- editor
IGI Global, publisher
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