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Author Shilcock, Maggie
Title Veterinary practice management [electronic resource] : a practical guide / Maggie Shilcock, Georgina Stutchfield
Imprint Edinburgh ; New York : Saunders Elsevier, 2008
book jacket
Edition 2nd ed
Descript 1 online resource (xi, 236 p.) : ill
Note Includes bibliographical references and index
Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Moving into management-what makes a good manager? -- Managing yourself -- Business planning -- Managing human resources: the importance of staff, recruitment and discipline -- Principles of employment law -- Human resources: teamwork, communication, and managing change -- Human resources: training and appraisals -- Client care -- Sales and marketing -- Understanding financial accounts -- Management accounts and financial planning -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and safety -- Pharmacy and dispensing -- Statutory and ethical aspects of practice -- The future of practice management
Mode of access: World Wide Web
Elsevier
Link Print version: Shilcock, Maggie. Veterinary practice management. 2nd ed. Edinburgh ; New York : Elsevier Saunders, 2008 0702029203 9780702029202 (DLC) 2007024065 (OCoLC)144548035
Subject Veterinary medicine -- Practice
Veterinary Medicine -- economics -- Great Britain
Practice Management -- Great Britain
Veterinary Medicine -- organization & administration -- Great Britain
M©♭decine v©♭t©♭rinaire -- Pratique
Electronic books
Alt Author Stutchfield, Georgina
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