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Author Buytendijk, Frank
Title Dealing with Dilemmas : Where Business Analytics Fall Short
Imprint Hoboken : John Wiley & Sons, Incorporated, 2010
©2010
book jacket
Edition 1st ed
Descript 1 online resource (243 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Dealing with Dilemmas: WHERE BUSINESS ANALYTICS FALL SHORT -- Contents -- Foreword -- Preface -- Acknowledgments -- CHAPTER 1: What Is the Problem? -- What Is a Dilemma? -- A Short Overview of History -- CHAPTER 2: Strategy Is about Making Choices, or Is It? -- What Is Strategy? -- Strategy Content -- Strategy Process -- Strategy Context -- Make the Choices that Create Options -- CHAPTER 3: All Kinds of Dilemmas, but Just a Few Types -- Identifying Dilemmas Using the Balanced Scorecard -- Value or Profit? -- Long Term or Short Term? -- Top Down or Bottom Up? -- Inside Out or Outside In? -- Optimize or Innovate? -- Listen or Lead? -- Two Types -- CHAPTER 4: The Strategy Elastic -- Strategic Bias -- Neutral Zone -- Strategically Stuck -- Strategic Stretch -- Strategy Elastic -- Profiles in Performance -- Time to Look in the Mirror -- Misalignment -- CHAPTER 5: Dealing with Dilemmas, or Not? -- How Not to Deal with Dilemmas -- How to Deal with Dilemmas: Either/Or -- How to Deal with Dilemmas: And/And -- The Right Mindset -- Dealing with Dilemmas Roadmap -- CHAPTER 6: To Decide or Not to Decide, That Is the Question -- The Eye of Ambiguity -- A Few Examples -- CHAPTER 7: This and That -- Many of These versus Many of Those -- Lifting the Constraints -- Efficient Frontiers -- One Big This versus One Big That -- Cost Cutting -- Improvement of Return -- One Big This or One Big That: Round Two -- CHAPTER 8: You and Me -- Morality and Ethics -- Three Elements to Resolve You-and-Me Dilemmas -- A Structured Approach -- Top Down and Bottom Up -- Value and Profit -- CHAPTER 9: Now and Later -- Long Term and Short Term -- Listen and Lead, Optimize and Innovate -- Scenario Planning: Seeing What Others Do Not See -- Scenario-Based Strategy Maps -- Case Study: Tier 1 Talent -- CHAPTER 10: Increasing the Stakes -- Interorganizational Dilemmas
Stakeholder Alignment Map -- Conclusion -- CHAPTER 11: Closing Thoughts -- Meta-Synthesis -- Relationships, Human Behavior, and Culture -- APPENDIX: Company Profiles -- Achmea (Europe) -- Cox Communications (United States) -- Global Soft Commodities Singapore (Anonymized, Singapore) -- Publishing Corp. (Anonymized, English-Speaking Country) -- National Central Bank (Anonymized, Europe) -- Novozymes (Denmark) -- Polycom (United States) -- Vopak (Netherlands) -- Dick Berlijn (Netherlands) -- Nirmal Singh Hansra (Australia) -- Dr. Edmund Stoiber (Germany) -- Notes -- About the Author -- Index
Observing how business management is obsessed with analysis and numbers, Dealing with Dilemmas shows there is an entire class of problems that cannot be solved by analysis: business dilemmas. Dilemmas, representing a large part of strategic decision-making, require the opposite approach of analysis; synthesis. Dealing with Dilemmas shows how popular performance management methodologies can be used in new and previously unexplored ways. It authoritatively shows you how your business can move forward strategically in ways previously impossible. Shows dangers in current thinking around analytics and performance management Includes practical case examples and interviews with C-level executives and government officials world-wide, both in commercial enterprise and public sector Makes the most nebulous of management processes, strategy formulation, insightful and links it tightly to strategy execution and performance management. Filled with case studies and examples, this book reveals how your business can start solving dilemmas and move forward strategically
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
Link Print version: Buytendijk, Frank Dealing with Dilemmas : Where Business Analytics Fall Short Hoboken : John Wiley & Sons, Incorporated,c2010 9780470630310
Subject Strategic planning.;Business intelligence
Electronic books
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