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1 online resource (478 pages) |
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Intro -- Contents -- List of Figures and Tables -- Introduction -- 1. William Bratton and the New York City Police Department: The Challenge of Defining and Recognizing Public Value -- 2. Mayor Anthony Williams and the D.C. Government: Strategic Uses of a Public Value Scorecard -- 3. John James and the Minnesota Department of Revenue: Embracing Accountability to Enhance Legitimacy and Improve Performance -- 4. Jeannette Tamayo, Toby Herr, and Project Chance: Measuring Performance along the Value Chain -- 5. Diana Gale and the Seattle Solid Waste Utility: Using Transparency to Legitimize Innovation and Mobilize Citizen and Client Coproduction -- 6. Duncan Wyse, Jeff Tryens, and the Progress Board: Helping Polities Envision and Produce Public Value -- 7. Harry Spence and the Massachusetts Department of Social Services: Learning to Create Right Relationships -- Conclusion -- Appendix: A Public Value Scorecard for Public Managers -- Notes -- Acknowledgments -- Index |
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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries |
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Print version: Moore, Mark H. Recognizing Public Value
Cumberland : Harvard University Press,c2013 9780674066953
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Public administration -- Moral and ethical aspects -- United States -- Case studies.;Government executives -- Professional ethics -- United States -- Case studies
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Electronic books
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