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Author Rahim, M. Afzalur
Title Managing Conflict in Organizations
Imprint Somerset : Taylor & Francis Group, 2010
©2010
book jacket
Edition 4th ed
Descript 1 online resource (309 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Cover Page -- Halftitle Page -- Title Page -- Copyright Page -- Contents -- List of Tables and Figures -- Preface -- 1. Introduction -- Contributions from Various Disciplines -- Organizational Conflict -- Summary -- 2. Nature of Conflict -- Defining Conflict -- Threshold of Conflict -- Conflict and Competition -- Classifying Conflict -- Styles of Handling Interpersonal Conflict -- Summary -- 3. Organizational Learning and Effectiveness -- Defining Organizational Learning -- Types of Learning -- Organizational Effectiveness -- Characteristics of the Old Paradigm -- Conflict Management in the New Paradigm -- Summary -- 4. Conflict Management Design -- Nature of Conflict Management -- Contingency Approach -- Conflict Management Process -- Major Research Challenges -- Summary -- 5. Intrapersonal Conflict -- Types of Intrapersonal Conflict -- Role -- Role Conflict -- Role Ambiguity -- A Model of Role Conflict and Ambiguity -- Consequences of Role Conflict -- Managing Intrapersonal Conflict -- Summary -- 6. Interpersonal Conflict -- Prisoner's Dilemma -- A Model of Conflict -- Consequences of Interpersonal Conflict -- Negotiation -- Managing Interpersonal Conflict -- Summary -- 7. Intragroup Conflict -- Types of Groups -- Effects of Intragroup Conflict -- Managing Intragroup Conflict -- Summary -- 8. Intergroup Conflict -- Dynamics of Intergroup Conflict -- Effects of Intergroup Conflict -- Managing Intergroup Conflict -- Intervention -- Summary -- 9. Ethics and Morality -- Ethics and Morality Defined -- Behavioral Perspectives for Conflict Management -- Ethical Evaluation of Conflict Management -- Ethics and Leadership Structure -- Four Methods of Discourse -- Practical Methods and Conflict Management Styles -- Stages of Moral Development -- Conclusions -- Summary -- 10. The Measurement of Conflict -- Development of the ROCI-I
Development of the ROCI-II -- Uses of the Inventories -- Summary -- 11. Epilogue -- A Design for Managing Conflict -- Ethics of Managing Conflict -- Measurement of Conflict -- Appendix A: Cases -- Case 1. Allen Manufacturing Corporation -- Case 2. New Employee at the Credit Union -- Case 3. Minnis Service -- Case 4. The Hormel Strike at Austin, Minnesota -- Appendix B: Exercises -- Exercise 1. Contract Building -- Exercise 2. Technique of Role Analysis -- Exercise 3. Job Design -- Exercise 4. Transactional Analysis -- Exercise 5. Management of Disagreements -- Exercise 6. Team Building -- Exercise 7. Intergroup Problem Solving -- Exercise 8. Organizational Mirroring -- Exercise 9. Analysis of Task Interdependence -- References -- Author Index -- Subject Index
Description based on publisher supplied metadata and other sources
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries
Link Print version: Rahim, M. Afzalur Managing Conflict in Organizations Somerset : Taylor & Francis Group,c2010 9781412814560
Subject Conflict management
Electronic books
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