Quality assurance and care / Roger Ellis -- Competence in the caring professions / Roger Ellis -- Looking for quality and competence in teaching / Margot Cameron-Jones -- Competence to practise medicine / Adrian Furnham -- Competence in nursing / Dorothy Whittington and Jennifer Boore -- Competence in speech therapy / Lorraine Gailey -- Behavioural analysis of professional competence / Julian Leslie -- Consultative methods for extracting expert knowledge about professional competence / Richard Caves -- The Delphi technique / Norma Reid -- Social skills, competence, and quality / Roger Ellis and Dorothy Whittington
