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Author Marse, Melanie Duhe
Title Document design for a multicultural audience: Creating instructional handouts for ESL students
book jacket
Descript 121 p
Note Source: Masters Abstracts International, Volume: 48-02, page:
Adviser: Paul Sawyer
Thesis (M.A.)--Southeastern Louisiana University, 2009
When technical writers analyze and write for a multicultural audience, they must account for the diverse cultural and educational backgrounds of the individuals in the audience. During my internship with the Southeastern Writing Center, I created a collection of ESL handouts that addressed the specific English grammar issues that ESL students encounter with their writing. Because my audience consisted of ESL students from different backgrounds, I had to create documents that addressed multiple cultures and various educational levels. In this thesis, I discuss the challenges that arose as I worked through the design process and how I used the technical writing theories presented by Karen Schriver and Mike Markel to resolve the problems with the documents' design. I also discuss how a different and unexpected audience emerged as the documents were reviewed by the Center's writing consultants, proving that there is never one audience for a document
School code: 1559
Host Item Masters Abstracts International 48-02
Subject Education, English as a Second Language
Education, Instructional Design
Technical Communication
Alt Author Southeastern Louisiana University. English
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