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Author Society for Serviceology. International Conference on Serviceology (1st : Tokyo, Japan : 2013)
Title Serviceology for services [electronic resource] : selected papers of the 1st International Conference of Serviceology / edited by Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka
Imprint Tokyo : Springer Japan : Imprint: Springer, 2014
 book jacket
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eBook(Springer)
Descript x, 375 p. : ill., digital ; 24 cm
Host Item Springer eBooks
Subject Service industries -- Research -- Congresses
Medical care -- Research -- Congresses
Customer services -- Research -- Congresses
Engineering
Engineering Economics, Organization, Logistics, Marketing
Production/Logistics/Supply Chain Management
Engineering Design
Information Systems and Communication Service
Alt Author Mochimaru, Masaaki
Ueda, Kanji
Takenaka, Takeshi
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