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1 online resource (191 pages) |
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text txt rdacontent |
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computer c rdamedia |
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online resource cr rdacarrier |
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Collection on Technology and Work |
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Collection on Technology and Work
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| Note |
TALKING ABOUT MACHINES -- Contents -- Foreword -- Acknowledgments -- 1. Introduction -- 2. Vignettes of Work in the Field -- 3. Territories: The Geography of the Service Triangle -- 4. The Technicians -- 5. The Customers -- 6. Talking about Machines, and Bits Thereof . . . -- 7. The Work of Service -- 8. War Stories of the Service Triangle -- 9. Warranted and Other Conclusions -- References -- Index |
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This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair.. |
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Description based on publisher supplied metadata and other sources |
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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2020. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries |
| Link |
Print version: Orr, Julian E. Talking about Machines : An Ethnography of a Modern Job
Ithaca : Cornell University Press,c2016 9780801432972
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| Subject |
Photocopying machines--United States--Maintenance and repair
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Electronic books
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