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作者 Smith, Philip (Philip Daniel), 1964-
書名 Incivility : the rude stranger in everyday life / Philip Smith, Timothy L. Phillips, Ryan D. King
出版項 Cambridge ; New York : Cambridge University Press, 2010
國際標準書號 9780521895514 (hbk.)
9780521719803 (pbk.)
book jacket
館藏地 索書號 處理狀態 OPAC 訊息 條碼
 人文社會聯圖  HF5389.3.U6 S65 2010    在架上    30610020325767
 歐美所圖書館  177.1 Sm638 2010    在架上  -  30500101419789
說明 xii, 218 p. : ill. ; 24 cm
附註 "Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events it maps out what people experience as rude, where and when this happens, and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies"-- Provided by publisher
Includes bibliographical references (p. 202-213) and index
Redirecting incivility research -- The fundamentals of the incivil encounter -- Incivility and the everyday round -- Emotions and sequences -- Gender, age and class: divergent experiences? -- After the event: coping, avoiding and changing -- General attitudes towards the stranger: exploring fear and trust -- How to confront incivility -- Twenty questions and answers
主題 Courtesy
Alt Author Phillips, Timothy L
King, Ryan D
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