MARC 主機 00000cam  2200337 i 4500 
001    17365883 
005    20150420163059.0 
008    120628s2013    enka     b    001 0 eng   
010    2012943184 
020    9781849809740|q(hardback) 
020    9781782540335|q(paperback) 
020    |z9781849809757|q(E-ISBN) 
040    DLC|beng|cDLC|erda|dAS 
042    pcc 
050 00 JF1351|b.H2694 2013 
245 00 Handbook of innovation in public services /|cedited by 
       Stephen P. Osborne, University of Edinburgh, UK, Louise 
       Brown, University of Bath, UK 
246 30 Innovation in public services 
264  1 Cheltenham, UK ;|aNorthampton, MA, USA :|bEdward Elgar,
       |c[2013] 
300    xiv, 587 pages :|billustrations ;|c25 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical referenes and index 
505 0  Introduction : innovation in public services / Stephen P. 
       Osborne and Louise Brown -- pt. I. The context of 
       innovation in public services -- Explaining patterns of 
       public management reform diffusion / Joe Wallis and Shaun 
       Goldfinch -- Innovation and reform in public 
       administration : one subject or two? / Laurence E. Lynn, 
       Jr. -- Public and private features of innovation / Jean 
       Hartley -- A services-influenced approach to public 
       service innovation? / Stephen P. Osborne -- Public service
       innovation : what messages from the collision of 
       innovation studies and services research? / Ian Miles -- 
       pt. II. Innovation and change in public services -- 
       Innovation as the practice of change in the public sector 
       / Ian Colville and Mike Carter -- Managing the change 
       process : the state of the art / Kerry Brown and Jennifer 
       Waterhouse -- Managing stakeholders in the change and 
       innovation process / John M. Bryson and Barbara C. Crosby 
       -- pt. III. Key managerial issues in innovation in public 
       services -- Evidence-based policy-making for innovation / 
       Brian W. Head -- Innovation in public services : engaging 
       with risk / Stephen P. Osborne and Louise Brown -- 
       Entrepreneur or entrepreneurship in public services? / Zoe
       Radnor, Hannah Noke and Andrew Johnston -- Against all 
       odds : bottom-up entrepreneurship and innovation in the 
       Department of Defense / Nancy C. Roberts and Carrick 
       Longley -- Leading successful innovation in local public 
       services / James H. Svara -- Strategic management and 
       change in the public services / Paul Joyce -- Public 
       procurement of innovation / Jakob Edler and Elvira Uyarra 
       -- Ethical innovation in the public services / Michael 
       Macaulay and David Norris -- pt. IV. ICT, e-government and
       innovation -- E-government and innovation : the socio-
       political shaping of ICT as a source of innovation / 
       Victor Bekkers -- Analyzing policies for government 
       innovation in practice : electronic government policy in 
       Italy, 1993-2003 / Valentina Mele -- Innovation and 
       information in public/third sector partnerships for older 
       people's services : case studies from England and Italy / 
       Rob Wilson, Sue Baines and Mike Martin -- pt. V. 
       Collaboration, networks, co-production and the role of the
       third sector in innovation in public services -- 
       Collaborative innovation in the public sector / Jacob 
       Torfing -- Innovation in an inter-organisational context /
       Tony Kinder -- Innovation in complex public service 
       systems / Mary Lee Rhodes -- Innovation, networks and 
       leadership / Myrna P. Mandell and Robyn Keast -- Policy 
       networks and innovation / Jenny M. Lewis, Damon Alexander 
       and Mark Considine -- Co-production and innovation in 
       public services : can co-production drive innovation? / 
       Kirsty Strokosch -- The once and future pioneers? The 
       innovative capacity of voluntary organizations and the 
       provision of public services : a longitudinal approach / 
       Stephen P. Osborne, Celine Chew and Kate McLaughlin -- 
       Role of third sector organizations in health innovation 
       networks / Paul Windrum -- Social enterprise and 
       innovation in third sector organizations / Celine Chew and
       Fergus Lyon -- User involvement in public services 
       innovation / Birgit Jäger -- Citizens and the co-creation 
       of public service innovations / Michelle Farr -- pt. VI. 
       Innovation in public services in practice -- Evidence-
       based Innovation in practice : experiences from health 
       care and implications for the future / Gill Harvey -- NHS 
       Direct : a UK health sector innovation study / Paul 
       Cunningham -- Internal and external influences on the 
       capacity for innovation in local government / Richard M. 
       Walker -- Innovations in structure : experience from local
       government in the UK / Rhys Andrews and George A. Boyne --
       Strengthening the spread of innovation in the UK's 
       National Health Service / James Barlow -- Exploring the 
       diffusion and sustainability of service innovation in 
       healthcare / Trisha Greenhalgh, Cathy Barton-Sweeney and 
       Fraser Macfarlane -- pt. VII. Conclusions -- Innovation in
       public services : old and new directions for knowledge / 
       Louise Brown and Stephen P. Osborne 
520    "Innovation is a core issue for public services and is a 
       key element of public services reform particularly in this
       age of austerity where policymakers urge the need to 
       innovate to do more with less. This comprehensive and 
       accessible Handbook explores the potential for creating 
       efficient and effective public services. Leading 
       researchers from across the globe review the state of the 
       art in research on innovation in public services, 
       providing an overview of key issues from a multi-
       disciplinary perspective. Topics explored include: context
       for innovation in public services and public service 
       reform; managerial change challenges; ICT and e-
       government; and collaboration and networks. The theory is 
       underpinned by seven wide-ranging case studies of 
       innovation in practice. Taking the field forward and 
       providing a baseline for future research, this highly 
       unique and original Handbook will prove essential reading 
       for academics, researchers, students, policymakers and 
       practitioners across the fields of innovation, public 
       policy, social policy and public management."--|cProvided 
       by publisher 
650  0 Public administration 
650  0 Organizational change 
700 1  Osborne, Stephen P.,|d1953-|eeditor of compilation 
700 1  Brown, Louise|c(Director),|eeditor of compilation 
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